Frequently Asked Questions

We offer complimentary standard shipping on all orders over $99 within the contiguous 48 US states. For orders under $99, standard shipping is a flat rate of $9.95. Small home decor and kitchen items ship via FedEx or UPS Ground and arrive within 3 to 5 business days. Large furniture pieces (such as dining tables, credenzas, and lounge chairs) ship via specialized freight carriers within 7 to 12 business days with scheduled appointment delivery.

Yes. White Glove delivery is available at checkout for heavy furniture items for an additional flat fee of $120. A two-person delivery team will bring your pieces into your room of choice, assemble legs or components, and take all packaging materials for municipal recycling.

Currently, HomeChoice ships kitchenware and home decor to Alaska and Hawaii with calculated regional air shipping. Freight furniture delivery is currently limited to the contiguous 48 US states. We plan to expand shipping to Canadian metropolitan centers in late 2026.

We want you to feel confident that our pieces truly elevate your living routine. If a piece does not suit your space, notify us within 30 days of delivery. For kitchen and decor items, we provide a prepaid return label. For large furniture, we schedule a doorstep freight pickup. We never charge restocking fees on items returned in good, undamaged condition.

Orders begin processing quickly in our automated fulfillment center. You can modify your shipping address or cancel your order within 2 hours of submission by emailing support@homechoicebulletin.info or calling +1 (212) 555-0148. After this window, orders cannot be redirected in transit but remain fully eligible for our 30-day return process.

Our products originate from specialized artisan communities chosen specifically for their material mastery. Solid wood tables, credenzas, and desks are hand-joined in Oregon and North Carolina from sustainably harvested American walnut and white oak. Our stoneware and ceramic pottery are kiln-fired in Portugal and Vermont, and our enameled cast iron cookware is cast in France.

Yes, rigorously so. All timber sealants are low-VOC, plant-based natural waxes and hard-wax oils that preserve wood breathability. Our culinary ceramics feature 100% lead-free, cadmium-free food-safe glazes. Fabric upholstery is OEKO-TEX Standard 100 certified, free of harsh flame retardants and fluorinated chemical stain guards.

Wipe clean daily with a soft microfiber cloth lightly dampened with lukewarm water. Avoid harsh silicone polishes, chemical sprays, or abrasive scouring pads. We recommend applying a light coat of organic mineral oil or beeswax salve once every 6 to 12 months to maintain wood hydration and natural luster.

Our 3-ply stainless steel cookware and glazed stoneware dishes are 100% dishwasher safe and oven safe up to 500°F (260°C). Our enameled cast iron Dutch ovens are oven safe to 500°F; while technically dishwasher compatible, gentle hand washing with warm water preserves enamel luster for decades. Damascus chef knives and end-grain teak cutting boards should always be washed by hand and dried immediately.